Lokal Kart and its Merchant Partners provide adequate information and accurate description of the Goods. In the event that you receive Goods that are not deemed acceptable by you, you have the right to reject the items, provided a valid reason as to why the Goods are not acceptable is sufficiently provided.

Change of mind will not be honored as a valid reason for return. You agree that Lokal Kart reserves the sole right to deactivate your account and restrict your access or prevent you from creating another account without prior notice.

Returns of perishable Goods are subject to individual return policies of each Merchant Partners.

Cash refunds may be provided after confirmation of the validity of the return, refund or cancellation upon the conduct of an investigation. It may be done via bank transfer, cash, or in-app credit however, Lokal Kart reserves the right to decline any refund request, including but not limited to situations where the order was successfully delivered.

Lokal Kart reserves the right to cancel any order when: There's a ground to believe that the order is a fraudulent or suspicious transaction; If we cannot perform the delivery for any reason beyond our control; or When the transaction is not in compliance with these Terms and Conditions.

Lokal Kart reserves the right to deny any further access, or future registration for non-compliant user's and abusers and cancel any orders placed on your account without prior notice.

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